It is no secret that data-driven organizations are superior at innovation, competitiveness, and CX. However, in a rush to capitalize on...

In 2023, strategic adoption of Advanced Analytics and AI-enabled PSA platforms will remain the major focus of Professional Services

Surviving in today’s competitive business environment requires a careful strategy, and adoption of the right technologies. Such...

The media and entertainment industry is in the midst of a transformation and the pace of change is quicker than what we have seen for the...

Over the last decade, the telecommunications industry has undergone tremendous changes. At the top of mind for most readers will be the...

This month’s Project Management Institute's #PMI event on Conflict Management was outstanding. Speakers focused on core issues,...

Agile was born out of a frustration with the failure of traditional project planning and execution methodologies to successfully deliver...

The Standish Group’s annual CHAOS® reports show that in the last 25 years the software industry has doubled the percentage of projects...